Nieuwste goedgekeurde reviews

Thanks for your feedback, Chris! I'll make sure your suggestions find their way to the right team at Combell.

Bedankt voor de 5 sterren, Jos!  Met vriendelijke groet,  Tony

Bedankt voor de 5 sterren!  Met vriendelijke groet,  Tony

Hi Samuel, We’re sorry to hear about your experience. Pricing is naturally an important part of assessing the value of a hosting service, and we’d like to clarify that our pricing reflects the infrastructure, performance, security, support, and tools included with our hosting plans. Additionally, we offer renewal discounts for loyal customers where applicable, and our team is always available to review the options available for your account. Regarding the File Manager issue mentioned in your review, downloading files should work reliably. We’ve tested this on our end and have not been able to reproduce the behavior you describe, nor have we received similar reports from other customers, so at this stage it appears to be an isolated case. Update: Thank you for adding more detail to your review. Your clarification that the File Manager issue occurs intermittently with larger files is helpful and gives us additional context for investigating the behavior. We’d also like to clarify the point about backups. Automatic daily backups and restore functionality are included with our hosting plans at no additional charge. Customers who want to download one of those automatically created backups directly through the Backups tool with a single click can use our Premium Backup Service. That said, website files can also be downloaded separately through File Manager or FTP, while databases can be exported from Site Tools. That said, we’d be happy to look into your case to identify what may be causing the issue and help get it resolved. Please reach out to our 24/7 support team through the Help Center in your SiteGround account. Our technical team can review the affected files and any errors you encountered, as well as the renewal options available for your account. Kind regards, The SiteGround Team

Hi, Thank you for your feedback. We're delighted to hear that you received very good help from our support team. Providing helpful, efficient, and reliable assistance is what we strive for every day, so it's wonderful to know that your experience was a positive one. Thank you for choosing one.com. Best regards, Jenalynne / one.com

Hey there, Jp! Thank you for taking the time to share such detailed and positive feedback about your experience with us. We are truly glad to hear that after 10 years with other hosting providers, our support team has been able to deliver the polite, quick, and thorough service you deserve. We noticed your wonderful review text, but if the overall star rating attached to it was selected by mistake or doesn't reflect your feedback, we kindly invite you to double-check and update your rating on Trustpilot. If there was anything less than stellar about your experience, please feel free to provide additional details so we can take a closer look. For any future technical questions or account needs, our team is always ready to assist through your account panel, and you can also explore our guides at https://help.dreamhost.com/hc/. We truly appreciate your support! Best regards, AA

Hey there, Daylene! Thank you for taking the time to share your feedback with us. We understand how frustrating this situation with ProServices has been, and we appreciate your patience while we look into what occurred. We were able to locate your account and review the details regarding your ProServices request. Our team is currently investigating the situation to better understand what happened and how we can do better. You do not need to repeat any details, as we are reviewing all existing notes on file to ensure we have full context. Our team will be reaching out directly to follow up through your support ticket shortly with more details and next steps. We appreciate you bringing this to our attention and look forward to assisting you further. Best regards, AA

Hey there, Eduardo! Thank you for taking the time to share your feedback. First and foremost, thank you for being a DreamHost customer for 19 years. We truly value the long relationship you have had with us, and we are sorry to hear that your recent experience did not meet your expectations. We were able to locate your account and have created a support ticket on your behalf regarding your billing question. Our team has already been in touch and is currently reviewing the details to ensure this is handled properly. Please keep an eye on your email inbox for further updates directly on that ticket. We appreciate you bringing this to our attention and look forward to getting this resolved for you. Best regards, AA

Dank je wel voor de positieve woorden en natuurlijk voor de 5 sterren!