I spent 10 years with other vendors before I found Dreamhost. I discovered that the highest cost of cheap hosting was poor support. Dreamhost support is the best I have found because it offers multiple support options: chat, logging, and phone. Support staff is polite, thorough, and precise. My issues have most often been resolved in less than 20 minutes.
Hey there, Jp! Thank you for taking the time to share such detailed and positive feedback about your experience with us. We are truly glad to hear that after 10 years with other hosting providers, our support team has been able to deliver the polite, quick, and thorough service you deserve. We noticed your wonderful review text, but if the overall star rating attached to it was selected by mistake or doesn't reflect your feedback, we kindly invite you to double-check and update your rating on Trustpilot. If there was anything less than stellar about your experience, please feel free to provide additional details so we can take a closer look. For any future technical questions or account needs, our team is always ready to assist through your account panel, and you can also explore our guides at https://help.dreamhost.com/hc/. We truly appreciate your support! Best regards, AA