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Vi flyttede vores webshop fra Hostinger til Kinsta efter store problemer med nedetid og manglende support hos Hostinger. Den oplevelse har vi beskrevet i en separat anmeldelse. Hos Kinsta har oplevelsen været ekstremt positiv. De holder dig i hånden hele vejen, svarer hurtigt og hjælper med at få tingene på plads. Man føler sig ikke overladt til sig selv – heller ikke når spørgsmålene handler om tekniske indstillinger, man ikke selv er ekspert i. Både under flytningen og efterfølgende har vi oplevet en hjælpsom og engageret support. Det giver en helt anden tryghed, når webshoppen er en vigtig del af ens forretning. Siden flytningen har vi ikke registreret nogen udfald på webshoppen. Efter vores tidligere oplevelser betyder det utrolig meget. Kinsta er dyrere end Hostinger, men for os er stabil drift og hurtig, kompetent hjælp merprisen værd. Nu håber, vi naturligvis, at det fortsætter i fremtiden. En meget varm anbefaling af deres service fra inden overgangen og efterfølgende!
I am extremely disappointed with one.com. Their renewal policy is completely rigid, they lock you in 30 days before the renewal date, making it impossible to cancel or make changes once that window passes. It feels like an unfair trap designed to force customers into paying for another full period they do not want. To make matters worse, their customer service is terrible: Chat-only & mail support: You cannot speak to a real person over the phone when urgent issues arise. Slow response times: Waiting for an agent takes forever, and the back-and-forth chat process drags on unnecessarily. And eveytthing start with an incompetent AI. Zero flexibility or empathy: The agents are completely rigid, hiding behind scripted terms and conditions instead of trying to understand the customer's situation. Unhelpful attitude: There is no genuine willingness to solve problems or provide decent customer care. Overall, they show zero appreciation for their customers once they have your money. I strongly advise looking for a hosting provider that actually values customer service and has fair, transparent renewal terms.
Good morning Thanh, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand the frustration this situation has caused. As discussed during our phone call, we reviewed your case internally and have offered you a solution for your situation. We appreciate you taking the time to speak with us directly and giving us the opportunity to find a solution. We also take your comments regarding our support channels, response times, and renewal process seriously. Customer feedback like yours helps us identify where we can improve. Thank you again for your feedback, and we hope to hear from you soon regarding the proposed resolution. You can reply directly to the mail if you have any further questions as well. I wish you a good day ahead! Kind regards, Meya / one.com
Nachdem der Kontakt zum deutschen Support hergestellt war, lief alles reibungslos ab, es ist alles problemlose per Mail oder Telefon zu klären. Das Hosting selbst ist im Managed WP Hosting abgesehen von kleinen Mängeln hier und da auch überaus zufriedenstellend, Performance ist dank Redis sehr gut und auch die Kombination von LiteSpeed Cache und QUIC-CDN hilft. Ohne all das geht es für mich nicht mehr.
Responses were quick and for the most part easy to understand. Most were very helpful and they are patient with my silly follow questions.
Ik vind het zo fijn dat ik elk moment een oplossing heb. Ik heb nu voor de 2e keer Noa als AI assistent gebruikt en beiden keren super snel tot een oplossing gekomen. Zelfs advies voor andere systemen buiten cloud om. Hiervoor had ik ook heel snel antwoord van support. Ik ben heel blij met de service!
Ik heb jaren gewerkt met hostnet, en altijd een fijne ervaring gehad. Ik zou ze aanraden voor iedereen, in mijn onderzoek ook de goedkoopste op de markt.
Hi Akram, Wat ontzettend leuk om te horen dat je na al die jaren zo positief terugkijkt op je ervaringen met Hostnet! Super dat je ook onze prijzen waardeert en ons aan anderen zou aanraden. Bedankt voor je vertrouwen en de 5 sterren! Met vriendelijke groet, Stephan
Makes Website building easy!
Thank you, Joseph, easy website building is exactly what we are here for! We are always here if you need us!
Excelente aplicación, le da la oportunidad al emprendedor de montar fácilmente la página web de sus servicios.
Fantastische hosting, ben hier al vele jaren klant en dat zal ook nog lang zo blijven. Altijd snel en deskundig geholpen als ik vragen had, en alles is mogelijk en word voor je geregeld. Hier kunnen veel bedrijven een voorbeeld aan nemen.
Service and technical skills of the team are really the best. I had a difficult technical problem i just couldn;t find the answer to and after a couple hours they came back with the solution and now my life is saved and everything is fixed. It's not the first time I've spoken to someone and they've gone in with white gloves and fixed my problems for me. 10 stars. Thank you Sneyder
We just signed up to DreamHost yesterday. Signup was very easy, and the price for web hosting can't be beat! We signed up for four years due to the wonderful discount. We also registered a domain name through DreamHost, and the first year is free. We like that they are up-front about what their charges should be in the future. Uploading our site went very fast. We did have a question about tax status, since we are a non-profit organization. There was a real human in customer service who replied to our question, he submitted a Ticket, and within less than an hour, we received an email confirming that they would not be charging tax. So far, we are very pleased with their service. Fast, friendly, complete. Highly recommended.
Ik wilde opzeggen omdat ik nauwelijks gebruik maak van de dienst en omdat mijn organisatie stopt te bestaan per 31-12-2026, maar ik was te laat ivm de opzegtermijn. Dat bleek gedurende en prettig gesprek met Luuk van de klantenservice van Yourhosting. Uit coulance heeft hij mij korting aangeboden.