Nieuwste goedgekeurde reviews

Thank you, Joseph, we appreciate the thoughtful insight! We are always here if you need us and look forward to continuing to support you!

Hey there, ​Thank you for taking the time to share your feedback. We understand how concerning and stressful it is when your website experiences downtime, especially when your business relies on it. ​To help clarify, our sales team does not have access to customer accounts or hosting environments and is unable to troubleshoot technical issues. When an urgent issue or site downtime occurs, our dedicated technical support team is best equipped to assist, and requests can be submitted directly by logging into your DreamHost panel (or by visiting https://help.dreamhost.com/hc/ for direct guidance). ​At this time, we weren’t able to locate your account based on the information provided in this review. We’ve sent a request through Trustpilot for additional details so we can identify the account and review your case more closely. Once we have that information, we’ll be happy to follow up and guide you on the next steps toward resolution. ​We appreciate you bringing this to our attention and look forward to assisting further. ​Best regards, AA

Hi Maksim,  Thank you so much for your lovely feedback! We're happy to hear that Denn provided you with such friendly and helpful service. We'll make sure your kind words are passed along to Denn. Thank you for choosing one.com! Best regards, Shravan, one.com

Hi Elles,  Thank you for your review.  We're glad to hear that your verification issue was resolved quickly, even on a Sunday, and that your website and email are back online. Your satisfaction means a lot to us, and we're always happy to help. Thank you for choosing one.com!  Best regards, Shravan,  one.com

Hej Nikolaj!  Mange tak for din anmeldelse.  Jeg beklager at den her sag ikke er blevet behandlet som du havde forventet af one.com (http://one.com). Jeg er meget glad for at vi fik chancen at tale sammen omkring den her sag i telefon, og som jeg forklarede så er vi nød til at forholde os til ophavsret og retmæssigt brug af content på sider der er hostet hos os. Vi forholder også til den danske lovgivning og ophavsret, og beslutningen er blevet taget derefter.  Jeg beklager at den her kundeforhold blev afsluttet på en måde der ikke var tilfredsstillende, og du er selvfølgelig altid velkommen tilbage hvis du accepterer de regler og lovgivning omkring hvad for content der er lov til at publicerer.  Hvis du har yderligere tanker eller spørgsmål så er du velkommen at svare på den mail jeg har sendt dig.  De bedste hilsner,  Amanda  one.com

Hi Ted, Thank you for your wonderful feedback. We're delighted to hear that you had such a positive experience with our customer support team. It's especially rewarding to know that Navea and MARKTWIN were able to assist you quickly and professionally, even outside normal business hours. We understand how important access to email accounts can be, so we're pleased that they were able to guide you through the troubleshooting process step by step and help you regain access successfully. Providing reliable, knowledgeable support whenever our customers need it is exactly what we strive for. We'll be sure to share your kind words with both Navea and MARKTWIN. They’ll be thrilled to know that their assistance made such a positive difference. Thank you for choosing one.com. Best regards, Jenalynne / one.com

Hej Ahmed, Tack snälla för din fina recension. Happy to help! Skönt att vi kunde reda ut ärendet och komma fram till en lösning. Om du skulle behöva mer hjälp framöver, tveka inte på att återkomma till mig så hjälper jag dig. Önskar dig en underbar dag! Vänliga hälsningar, Max / one.com

Hi Frederik, Thank you for your wonderful feedback. We're delighted to hear that MARKTWIN was able to help you with not just one, but three different issues across two domains. Providing patient, thorough, and effective support is what we strive for every day, so it's fantastic to know that all your concerns were resolved successfully. We're especially pleased to hear that you received direct assistance and could end your day with everything sorted out and peace of mind. 😊 We'll be sure to share your kind words with MARKTWIN. He'll be thrilled to know that his support made such a positive difference. Thank you for choosing one.com, and sleep well knowing your domains are in order! Best regards, Jenalynne / one.com

Thank you for sharing this, we love hearing it! We are always here if you need us!