Klantervaringen

2.862 reviews

Geweldige service!

Geïmporteerd van Trustpilot ↗
Rechtswinkel Houten · 17 okt. 2026
★ ★ ★ ★ ★
5/5
Voor xel

Onze website was “gecrasht” en niet meer bereikbaar. Er werd snel contact met ons opgenomen en onze website was gelijk weer te gebruiken. Ik heb informatie ontvangen over hoe ik het in de toekomst op kan lossen en wat ik nu kan doen ter voorkoming.

easy

Geïmporteerd van Trustpilot ↗
Martine M · 17 okt. 2026
★ ★ ★ ★ ★
5/5
Voor one.com

Easy to work with, and a great staff that will help you 24/7 :)

Reactie van het bedrijf op Trustpilot

Hi Martine, Thank you for your wonderful feedback. We're delighted to hear that you find one.com easy to work with and that our team has been there to help whenever needed. Providing friendly, reliable, and accessible support 24/7 is what we strive for every day, so it's fantastic to know that your experience has been such a positive one. Your kind words mean a great deal to us. Thank you for choosing one.com. 😊 Best regards, Jenalynne / one.com

★ ★ ★ ★ ★
5/5
Voor one.com

Great support from MarkTwin

Reactie van het bedrijf op Trustpilot

Hi Julian, Thank you for your feedback. We're delighted to hear that MARKTWIN provided you with great support. Delivering helpful, efficient, and reliable assistance is what we strive for every day, so it's wonderful to know that your experience was a positive one. We'll be sure to share your kind words with MARKTWIN. He'll be pleased to know that his support was appreciated. Best regards, Jenalynne / one.com

Support by Denn

Geïmporteerd van Trustpilot ↗
Erich Rueckert · 17 okt. 2026
★ ★ ★ ★ ★
5/5
Voor one.com

It was really great support by Denn. She really helped me very well and in at once.

Reactie van het bedrijf op Trustpilot

Hi Erich, Thank you for your wonderful feedback. We're delighted to hear that Denn was able to help you so effectively and resolve your issue right away. Providing fast, helpful, and reliable support is what we strive for every day, so it's fantastic to know that your experience was such a positive one. We'll be sure to share your kind words with Denn. She'll be thrilled to know that her assistance made such a positive difference. Best regards, Jenalynne / one.com

★ ★ ★ ★ ★
5/5
Voor one.com

I've been working with one.com for a couple of years now and it has been amazing. I need to give 5/5 to Lovely from the support team that has helped me multiple times with excellent service!

Reactie van het bedrijf op Trustpilot

Hi Adam, Thank you for your wonderful feedback and for being with one.com for the past few years. We're delighted to hear that you've had such a positive experience with our services. It's especially rewarding to know that Lovely has consistently provided excellent support and been there to help you whenever needed. We'll be sure to share your kind words with Lovely. She'll be thrilled to know that her assistance has made such a positive impact on your experience. Thank you for choosing one.com and for your 5/5 rating! Best regards, Jenalynne / one.com

★ ★ ★ ★ ★
5/5
Voor one.com

It was Saturday and I knew the Swedish support was closed. First I had conversation with a robot and then I was connected to a person somewhere who helped me.

Reactie van het bedrijf op Trustpilot

Hi Urban Jansson, Thank you for your feedback. We're delighted to hear that, even though the Swedish support team was unavailable on Saturday, you were still able to get the help you needed. It's great to know that after initially chatting with our assistant, you were quickly connected to a support specialist who could assist you further. Providing support whenever our customers need it is what we strive for, so we're pleased that your issue was handled successfully. Thank you for choosing one.com. Best regards, Jenalynne / one.com

★ ★ ★ ★ ★
5/5
Voor one.com

Perfect chat support and help with deleting domains and changing to email solution - on a Saturday efternoon. Excellent 😊

Reactie van het bedrijf op Trustpilot

Hi Louise, Thank you for your wonderful feedback. We're delighted to hear that you received excellent support, even on a Saturday afternoon. It's great to know that Iraida was able to help you with deleting your domains and switching to an email-only solution, making the process smooth and straightforward. We'll be sure to share your kind words with Iraida. She'll be thrilled to know that her assistance made such a positive difference. Thank you for choosing one.com. 😊 Best regards, Jenalynne / one.com

★ ★ ★ ★ ★
1/5

Zeer slechte communicatie/ administratie. Een bedrijf dat al 1,5 jaar is opgezegd nog steeds rekeningen/ aanmaningen en dreigingen van incassobureaus sturen. Ondanks dat dit bij jullie al bekend is middels tickets en telefoontjes. Inmiddels ook telefonisch te horen gekregen dat de fout bij jullie ligt en natuurlijk duizend maal excuses. En dan ligt er 2 dagen later alweer een dreigende mail........ Helaas zijn jullie geen enkele ster waard

★ ★ ★ ★ ★
5/5
Voor one.com

Dygtige og servicemindede medarbejdere

Reactie van het bedrijf op Trustpilot

Hej Tonny, Mange tak for din fine anmeldelse og de pæne ord! Det varmer at høre, at du oplever os som både dygtige og servicemindede. Vi sætter stor pris på din feedback. Rigtig god dag! Med venlig hilsen, Michael, One.com

★ ★ ★ ★ ★
2/5
Voor Wix

Sometimes I can't even access my Wix account to fiz and update something. It takes forever, sometimes it doesn't go through at all. When I am working on the changes sonetimes it doesn't save it and breakes and I have to do it all over again if I am even able to connect

Reactie van het bedrijf op Trustpilot

Hi there, Thank you for taking the time to write a review. We are sorry to hear about your experience. Please reach out to Wix Support through your account and our team will be happy to help. Best, Liam

★ ★ ★ ★ ★
5/5
Voor one.com

Marktwin provided great service

Reactie van het bedrijf op Trustpilot

Hi Suresh, Thank you for your feedback. We're delighted to hear that MARKTWIN provided great service. Delivering helpful, efficient, and professional support is what we strive for every day, so it's wonderful to know that your experience was a positive one. We'll be sure to share your kind words with MARKTWIN. He'll be pleased to know that his assistance was appreciated.

After creating my website i had some…

Geïmporteerd van Trustpilot ↗
Felix Kalvelage Bajraszewski · 17 okt. 2026
★ ★ ★ ★ ★
5/5
Voor one.com

After creating my website i had some issues with publishing it. After lots of tries to find a solution i got help from their 24/7h support. The guy i got help from MARKTWIN was excellent and fast responding with genuine intentions of helping me.

Reactie van het bedrijf op Trustpilot

Hi Felix, Thank you for your wonderful feedback. We're delighted to hear that you were able to get your website published with the help of our 24/7 support team. We understand how frustrating publishing issues can be after putting time and effort into building a website, so it's great to know that MARKTWIN was able to assist you effectively. We're especially pleased to hear that he responded quickly and showed a genuine commitment to helping you find a solution. Providing fast, friendly, and knowledgeable support is what we strive for every day. We'll be sure to share your kind words with MARKTWIN. He'll be thrilled to know that his assistance made such a positive difference.