It was Saturday and I knew the Swedish…

Hi Urban Jansson, Thank you for your feedback. We're delighted to hear that, even though the Swedish support team was unavailable on Saturday, you were still able to get the help you needed. It's great to know that after initially chatting with our assistant, you were quickly connected to a support specialist who could assist you further. Providing support whenever our customers need it is what we strive for, so we're pleased that your issue was handled successfully. Thank you for choosing one.com. Best regards, Jenalynne / one.com