DreamHost Reviews

Hey there, Daylene! Thank you for taking the time to share your feedback with us. We understand how frustrating this situation with ProServices has been, and we appreciate your patience while we look into what occurred. We were able to locate your account and review the details regarding your ProServices request. Our team is currently investigating the situation to better understand what happened and how we can do better. You do not need to repeat any details, as we are reviewing all existing notes on file to ensure we have full context. Our team will be reaching out directly to follow up through your support ticket shortly with more details and next steps. We appreciate you bringing this to our attention and look forward to assisting you further. Best regards, AA

Hey there, Eduardo! Thank you for taking the time to share your feedback. First and foremost, thank you for being a DreamHost customer for 19 years. We truly value the long relationship you have had with us, and we are sorry to hear that your recent experience did not meet your expectations. We were able to locate your account and have created a support ticket on your behalf regarding your billing question. Our team has already been in touch and is currently reviewing the details to ensure this is handled properly. Please keep an eye on your email inbox for further updates directly on that ticket. We appreciate you bringing this to our attention and look forward to getting this resolved for you. Best regards, AA