By the first time in 19 years you didnt…
By the first time in 19 years you didnt help me as expected with my account
Hey there, Eduardo! Thank you for taking the time to share your feedback. First and foremost, thank you for being a DreamHost customer for 19 years. We truly value the long relationship you have had with us, and we are sorry to hear that your recent experience did not meet your expectations. We were able to locate your account and have created a support ticket on your behalf regarding your billing question. Our team has already been in touch and is currently reviewing the details to ensure this is handled properly. Please keep an eye on your email inbox for further updates directly on that ticket. We appreciate you bringing this to our attention and look forward to getting this resolved for you. Best regards, AA
