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Klantervaringen

Reviews van klanten

50 reviews

TedKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

Excellent support from Navea and Marktwin – even on a Saturday!

I had a very positive experience with one.com's customer support. I contacted their live chat on a Saturday, outside normal business hours, and was pleasantly surprised by how quickly I was connected to an agent. Both Navea and Marktwin were professional, friendly and very helpful in resolving an issue with access to an important email account. They guided me through the troubleshooting process step by step, and I was able to regain access to the email account. It's reassuring to know that reliable and knowledgeable support is available even during the weekend. Excellent customer service. Thank you, Navea and Marktwin!

Reactie van het bedrijf op Trustpilot

Hi Ted, Thank you for your wonderful feedback. We're delighted to hear that you had such a positive experience with our customer support team. It's especially rewarding to know that Navea and MARKTWIN were able to assist you quickly and professionally, even outside normal business hours. We understand how important access to email accounts can be, so we're pleased that they were able to guide you through the troubleshooting process step by step and help you regain access successfully. Providing reliable, knowledgeable support whenever our customers need it is exactly what we strive for. We'll be sure to share your kind words with both Navea and MARKTWIN. They’ll be thrilled to know that their assistance made such a positive difference. Thank you for choosing one.com. Best regards, Jenalynne / one.com

Ahmed ChaabanKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

Snabb och personlig hjälp

Jag hörde av mig till one.com för att ändra mitt abonnemang och fick snabbt svar av Max. Han förklarade tydligt vad som behövde göras och hittade en lösning som passade mig. Jag uppskattar verkligen den personliga servicen. Tack, Max!

Reactie van het bedrijf op Trustpilot

Hej Ahmed, Tack snälla för din fina recension. Happy to help! Skönt att vi kunde reda ut ärendet och komma fram till en lösning. Om du skulle behöva mer hjälp framöver, tveka inte på att återkomma till mig så hjälper jag dig. Önskar dig en underbar dag! Vänliga hälsningar, Max / one.com

Frederik SchrammKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

Just had a great customer support…

Just had a great customer support experience with great patience I was helped on 3 different problems on 2 different domains by MARKTWIN (the support persons alias). All my problems were resolved without having to deal with bots and I can go to bed happy now =) Thanks again, Mark!

Reactie van het bedrijf op Trustpilot

Hi Frederik, Thank you for your wonderful feedback. We're delighted to hear that MARKTWIN was able to help you with not just one, but three different issues across two domains. Providing patient, thorough, and effective support is what we strive for every day, so it's fantastic to know that all your concerns were resolved successfully. We're especially pleased to hear that you received direct assistance and could end your day with everything sorted out and peace of mind. 😊 We'll be sure to share your kind words with MARKTWIN. He'll be thrilled to know that his support made such a positive difference. Thank you for choosing one.com, and sleep well knowing your domains are in order! Best regards, Jenalynne / one.com

Martine MKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

easy

Easy to work with, and a great staff that will help you 24/7 :)

Reactie van het bedrijf op Trustpilot

Hi Martine, Thank you for your wonderful feedback. We're delighted to hear that you find one.com easy to work with and that our team has been there to help whenever needed. Providing friendly, reliable, and accessible support 24/7 is what we strive for every day, so it's fantastic to know that your experience has been such a positive one. Your kind words mean a great deal to us. Thank you for choosing one.com. 😊 Best regards, Jenalynne / one.com

Julian ClaytonKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

Great support from MarkTwin

Great support from MarkTwin

Reactie van het bedrijf op Trustpilot

Hi Julian, Thank you for your feedback. We're delighted to hear that MARKTWIN provided you with great support. Delivering helpful, efficient, and reliable assistance is what we strive for every day, so it's wonderful to know that your experience was a positive one. We'll be sure to share your kind words with MARKTWIN. He'll be pleased to know that his support was appreciated. Best regards, Jenalynne / one.com

Erich RueckertKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

Support by Denn

It was really great support by Denn. She really helped me very well and in at once.

Reactie van het bedrijf op Trustpilot

Hi Erich, Thank you for your wonderful feedback. We're delighted to hear that Denn was able to help you so effectively and resolve your issue right away. Providing fast, helpful, and reliable support is what we strive for every day, so it's fantastic to know that your experience was such a positive one. We'll be sure to share your kind words with Denn. She'll be thrilled to know that her assistance made such a positive difference. Best regards, Jenalynne / one.com

Adam C.Klantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

Best hosting platform

I've been working with one.com for a couple of years now and it has been amazing. I need to give 5/5 to Lovely from the support team that has helped me multiple times with excellent service!

Reactie van het bedrijf op Trustpilot

Hi Adam, Thank you for your wonderful feedback and for being with one.com for the past few years. We're delighted to hear that you've had such a positive experience with our services. It's especially rewarding to know that Lovely has consistently provided excellent support and been there to help you whenever needed. We'll be sure to share your kind words with Lovely. She'll be thrilled to know that her assistance has made such a positive impact on your experience. Thank you for choosing one.com and for your 5/5 rating! Best regards, Jenalynne / one.com

Urban JanssonKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

It was Saturday and I knew the Swedish…

It was Saturday and I knew the Swedish support was closed. First I had conversation with a robot and then I was connected to a person somewhere who helped me.

Reactie van het bedrijf op Trustpilot

Hi Urban Jansson, Thank you for your feedback. We're delighted to hear that, even though the Swedish support team was unavailable on Saturday, you were still able to get the help you needed. It's great to know that after initially chatting with our assistant, you were quickly connected to a support specialist who could assist you further. Providing support whenever our customers need it is what we strive for, so we're pleased that your issue was handled successfully. Thank you for choosing one.com. Best regards, Jenalynne / one.com

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Prijzen en specificaties komen van de website van de aanbieder of worden door het bedrijf aangeleverd. Bij door Hostmarkt opgezochte pakketten vermelden we de bron en controledatum. Een maandgemiddelde is geen maandelijkse facturatie. ‘Onbeperkt’ kan onder een fair-usebeleid vallen. Niet vermelde specificaties zijn niet bevestigd. Controleer vóór je bestelt de actuele beschikbaarheid, prijzen en voorwaarden op de website van de aanbieder. Je sluit je overeenkomst rechtstreeks met de aanbieder.

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