Klantervaringen

2.862 reviews
★ ★ ★ ★ ★
1/5

I bought two very expensive domains on a domain auction. The domains was automatically moved to domeinwinkel.nl, where I had to make an account. The domains showed up in my domeinwinkel.nl account. Then for the next three years, they told me to each year to renew even though I had already paid and renewed domains. They fixed the problem and e-mailed me it was now fixed. They also assured me these domains were in my account, and everything was okay, and I could see them there also. Now they tell me three years later they never got domains (total bull...). The offer I got from them was to refund me the renewable cost. Stay away. Domeinwinkel.nl is worse ever. Stay away if you want to keep your domains.

★ ★ ★ ★ ★
1/5

Support is very poor. Average response time is two weeks. Can't get the server up for months. After 2 weeks of downtime they server is still down. But they changed ticked priority to Low, they told that "huge delay" was due to my multiple reminders, they don't like my "tone" and haven't done any refund! Not recommended. Upd 08.08 1. Server doesn't ping for a month 2. They haven't fixed anyting 3. They haven't done any refund So they are scammers and their support is garbage. This service works until the first issue. They don't care about customers. Your server may be down for an monthes and they will not fix it P.S All the replies were from Tony van Zijl. Let everybody know the scammer by name.

★ ★ ★ ★ ★
1/5
Voor xel

Onlangs is de domeinregistratie qua kosten voor een .nl gestegen van € 4,- naar € 10,- per jaar. Dit onder het mom van gestegen kosten. Ik noem dit onder het mom van graaiflatie.. Jammer en zal alles verhuizen.

★ ★ ★ ★ ★
5/5

Recentelijk zijn we overgegaan naar Snel.com vanwege goede ervaringen van collega's. Die hebben we persoonlijk ook ervaren. Het is een verademing om te kunnen bellen met een vraag en een echt mens te kunnen spreken. Er wordt meegedacht en geduldig vragen beantwoord. Hulde!