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SpectraIP Reviews

SpectraIP biedt Nederlandse webhosting met DirectAdmin en SSD-opslag, naast VPS, dedicated servers en colocatie.

★ ★ ★ ★ ★
3,1/5 41 openbare reviews
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Klantervaringen

Reviews van klanten

41 reviews

jan kowalskiKlantervaring
★ ★ ★ ★ ★
Geïmporteerd van Trustpilot ↗

If you value customer support and have…

If you value customer support and have any project of responsability where you can't afford downtime, look somewhere else ... Customer support is basically non existant, waiting 3 days for reply to a ticket, never seen anything like this even in third world hosting services .

Reactie van het bedrijf op Trustpilot

Hi, You open a support ticket for a non-urgent issue during weekend/public holiday time. There was no downtime involved with your services, just a CPU setting of a new ordered VPS... If you need support for non-urgent issues outside office hours, you can take a 24/7 SLA contract with us and we'll be happy to help you 24/7. Best regards, Support Staff

Mary EdwardsKlantervaring
★ ★ ★ ★ ★
Geïmporteerd van Trustpilot ↗

Very bad experience with SpectraIP

1) Bad Service They terminated my VPS for no reason, they told me it was unpaid when even if it is paid and it shows that it is paid in the invoices section. 2) Slow Support Team They take weeks to reply to tickets & emails. and when they do, they don't give an exact answer to your problem which makes me so mad because their next reply will come in weeks. Edit: They even closed the ticket without solving anything. So disappointed.

midas leeKlantervaring
★ ★ ★ ★ ★
Geïmporteerd van Trustpilot ↗

Spectraip.net Excellent 5 stars! Just signed up 12 months dedicate server plan! Thumbs up!

Lucas is a man of his word he get his job done and responsible guy, his service and support is excellent! Spectraip offer the best price performance! I would renew with them again, I had just signed up a 1 year 12 month contract and am very happy with the server is fast, reasonable price and very good responsive support from Lucas and team! 5 stars! Highly recommend will deal again, Thanks Lucas! If you ask me I will sign up and renew with them again, no regret, best price performance and service!

TugaKlantervaring
★ ★ ★ ★ ★
Geïmporteerd van Trustpilot ↗

SCAMMERS

SCAMMERS, don't trust this guys. They take weeks to deliver a server and if you open a paypal dispute they say they haven't received the payment. DON'T BUY anything from SpectraIP. - EDIT after feedback: It took 4 days and 2 phone calls for SpectraIP to tell me the item I ordered was out of stock and that I needed to wait 5 more days. Business days are a thing of conventional business, something I don't expect from an dedicate server provider. So, if I've a problem on Friday, I only get help on Tuesday, after making several phone calls? Obviously not, and that's one more reason not to do business with SpectraIP . You should have apologized instead of trying to justify the unjustifiable.

Reactie van het bedrijf op Trustpilot

Thanks for the review. However, the review is not completely truthful. We have, after ordering, reported that the server will be delivered after about 3-4 working days. Already 1 working day after ordering you have opened a chargeback at PayPal. You ordered on a Friday, the next working day (Monday) we responded to you that the service would be delivered after 3-4 working days, which we have done. In case of emergency, our helpdesk is 24x7 available. Services which are not delivered do not have the emergency status in our support control panel.

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Web hosting

4 pakketten

Prijzen en specificaties komen van de website van de aanbieder of worden door het bedrijf aangeleverd. Bij door Hostmarkt opgezochte pakketten vermelden we de bron en controledatum. Een maandgemiddelde is geen maandelijkse facturatie. ‘Onbeperkt’ kan onder een fair-usebeleid vallen. Niet vermelde specificaties zijn niet bevestigd. Controleer vóór je bestelt de actuele beschikbaarheid, prijzen en voorwaarden op de website van de aanbieder. Je sluit je overeenkomst rechtstreeks met de aanbieder.

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