Klantervaring

SCAMMERS

Een review over SpectraIP door Tuga.

★ ★ ★ ★ ★
1/5

SCAMMERS, don't trust this guys. They take weeks to deliver a server and if you open a paypal dispute they say they haven't received the payment. DON'T BUY anything from SpectraIP. - EDIT after feedback: It took 4 days and 2 phone calls for SpectraIP to tell me the item I ordered was out of stock and that I needed to wait 5 more days. Business days are a thing of conventional business, something I don't expect from an dedicate server provider. So, if I've a problem on Friday, I only get help on Tuesday, after making several phone calls? Obviously not, and that's one more reason not to do business with SpectraIP . You should have apologized instead of trying to justify the unjustifiable.

Reactie van het bedrijf op Trustpilot

Thanks for the review. However, the review is not completely truthful. We have, after ordering, reported that the server will be delivered after about 3-4 working days. Already 1 working day after ordering you have opened a chargeback at PayPal. You ordered on a Friday, the next working day (Monday) we responded to you that the service would be delivered after 3-4 working days, which we have done. In case of emergency, our helpdesk is 24x7 available. Services which are not delivered do not have the emergency status in our support control panel.