I paid for a server because their website indicated that delivery would normally take a few hours. I wasn’t in a rush, so I waited. After about 24 hours, I politely contacted them asking for an update and an ETA. No response. It has now been almost 48 hours: no server, no refund, and no meaningful response whatsoever. I have tried contacting them through every available contact method and opened multiple support tickets. Instead of answering, they simply delete/close tickets without resolving the issue or providing any explanation. At this point, I have paid for a service that I have not received, and the company is not communicating with me. Based on my experience, I strongly recommend staying away from this company. I am now preparing a dispute/complaint with my bank and complaints to the relevant organizations. If the company resolves the situation and refunds me or delivers what I paid for, I will update this review accordingly.
We mentioned to you, several times, that there is a delivery time of 4-6 business days. You didn't even wait 1 day before complaining. We refunded your order, thanks.