It has been 20 days since I made the payment, but they have neither delivered the server nor issued a refund.
Geïmporteerd van Trustpilot ↗I ordered a server on August 9th; after the initial three days passed, they claimed it would take another three. Yet, here I am—18 days past that deadline—and the server still hasn't been delivered. I requested a refund and provided my bank details five days ago, but today they told me delivery would take another 20 days, offering a "generous" 30% discount for the coming month as a consolation. Essentially, they want me to pay for two months of service without any guarantee that I’ll actually receive the server. I issued an ultimatum today: if they don't deliver, I’ll share screenshots of our support tickets across various websites and forums. That said, if they provide the refund or the server today, I will update my review. The refund has been processed.
We processed your refund as requested.