Hello, I had an urgent request that was impacting the security of our site. It was fairly quick to get through the support queue. When I chatted with support, they were friendly and knew exactly what was required. Everything was resolved in a few mins. Out in the tech industry this level of quick response is extremely rare. So glad I switched to Kinsta.
I recently moved my website to Kinsta, and what started as a stressful migration involving DNS and SSL quickly became one of the most memorable support experiences I’ve had.
The technical side was important, of course, but what stood out to me was the people behind the support.
Ghassen and Jeffrey helped me work through the issues step by step, and they stayed with the problem until everything was properly resolved and my website was working again.
What impressed me most was that they didn’t make the experience feel like I was simply another support ticket. They listened, explained what was happening, and genuinely helped me get through a stressful moment.
After everything was resolved, I left feedback because I genuinely wanted their team to know that their effort mattered.
I was then contacted by Hannah from Kinsta’s Customer Experience team, who told me that my feedback had stood out and asked if she could send a small token of appreciation.
That completely surprised me.
For me, this is what great customer experience looks like: not just solving the technical problem, but creating a human connection along the way.
Thank you to Ghassen, Jeffrey, Hannah, and the Kinsta team for making a stressful situation end on such a meaningful note.
I’m very happy that LiLLaStudio is now running with Kinsta.
Kinsta is absolutely fantastic. There are techs like Dean who have made my life so easy by providing the greatest support that I could hope for in a website hosting company.
Jeg har nu benyttet Kinsta i en månes tid. Det hele køre bare perfekt.
Der har ikke været nogle problemer overhoved.
Deres support er også helt i top!
Tak.
I have worked with Kinsta for years and they always deliver an outstanding experience. I tell my clients to choose Kinsta because everything will be taken care of. Superior product and fantastic customer service.
Thank you for your prompt response and assistance when I reached out online. The server connection is fast and stable, and I’m satisfied with the service.
I have been with Kinsta for over 8 years. I now have all 8 websites I ruin on their hosting service. Their technical support is simply amazing and defies explanation. If you are considering a hosting environment and chose anyone else - you seriously went for the wrong option.
EK-Hosting biedt webhosting, VPS en colocatie voor particulieren en bedrijven.
★★★★★
5,0 / 5 · 12 reviews
Vanaf
€ 2,00/maand
Incl. btw
Maandgemiddelde · Gepubliceerd jaarbedrag
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