Klantervaring

Significant Price Increases Without Justification or Prior Notice

Een review over Hostinger door Rocío.

In 2021, I purchased the basic hosting plan at a promotional price of USD 143.52 for four years. In 2026, I renewed my subscription for another four years at the regular price of USD 335.52. I had already been informed that this would be the price I would pay once the initial four-year promotional period ended and that, supposedly, it would be the standard price going forward. A few months later, I checked how much I would have to pay for my next renewal in 2029 and discovered that the price had increased by 57.23% without any prior notice. In other words, instead of paying USD 335.52, I would have to pay USD 527.52 for the same service. This represents an increase of USD 192, which I consider excessive and unjustified, especially since the previous price had been presented as the regular rate I would pay after the promotional period ended. Something similar happened with my domain renewal. In 2021, I paid USD 9.17 at a promotional price. The following year, in 2022, I paid the regular price I already knew I would be charged: USD 14.17. However, the prices continued to increase every year. In 2023, I paid USD 16.17; in 2024, I paid USD 17.17; and in 2025, I paid USD 18.19. As you can see, the price was never kept stable but increased every year without prior notice or justification. Eventually, I transferred my domain to Cloudflare, which does not charge additional fees for domain management, only the cost of the domain itself. This is a useful tip for anyone reading this review who wasn't aware of this option. What a terrible rip-off! This company takes advantage of its customers. I also moved my hosting to a more affordable provider. My website and business are small, so paying such high prices is simply not justified, especially when faced with significant increases without a clear explanation, apparently just because the company needs to cover its AI costs, even though I don't use any of those features. The lack of transparency and constant price increases have made me lose trust in this company. I do not recommend it to anyone looking for affordable hosting and transparent pricing. EDIT: I want to inform everyone that this company demanded my full personal information through this platform under the threat of deleting my review if I refused to provide it. Not only are they scammers, but they also can't tolerate negative reviews and are trying to silence customers who speak out about their experiences. Everything I wrote is true.