Klantervaring

Waiting for my server 3rd week

Een review over Serveo door Sean.

★ ★ ★ ★ ★
1/5

Waiting for my server 3rd week, they don't even bother to respond. invoice date 14-01-2019 - paid after a few minutes. After 10 days ... somebody actually answered to my ticket. Milan Schinkel Staff - 24-01-2019 13:27 "Thanks for the reply. Your configuration will be deployed ASAP. Sadly we have had some delays in the delivery of new systems due to holiday closure. Due to the amount of orders we are working against te clock to deploy them in a timely matter." Its been another 5 days ... since I replied to this ticket with another question, nobody answers. No server was delivered ... terrible -------------------------------------------- On 30 Jan I finally got an email telling me my server details ... the problem is: --- 195.10.xxx.xxx ping statistics --- packets transmitted 9 received 0 packet loss 100 % time 8167 ms Is this a joke ?

Reactie van het bedrijf op Trustpilot

UPDATE: Hi Sean, Please contact us regarding any route issues on support@serveo.nl. We would be happy to assist and resolve any technical issues over there. Best Regards, Serveo --- Hi Sean, First of all sorry for the inconvenience caused by the delay. Due to the market wide INTEL CPU stock limitations the provisioning of your configuration is delayed. As also confirmed by ticket earlier today, we today received the batch and will provide you with the details within 24 hours. For any further information, please contact us using our ticket system. Best Regards, Serveo