redemption fee within 2 days of expiration. Beware of their terms. they have all arbitrary rules far away from regular ones. like charging redemption fee as soon as domains expire. everywhere there are other 20 days and only last 5 days before deletion is charged.
Hi Aditya! Thank you so much for your review. I am first and foremost sorry to hear about your experience, and that it was not what you expected from us. I have tried getting in touch with you over the phone, as our team has investigated what happened here and I would like to offer an explanation and a way forward. I have sent an email where I explain the different process that applies to the domain in question here, given the nature of the domain, since the policies for the domain is out of one.coms control and hence why this happened. I hope to hear from you there, and that we can keep the conversation going. Wishing you the very best, Amanda one.com (http://one.com/)