My experience with One.com has been good. I gave 4 stars and not 5 because of one problem that should not have happened. Two of my domains were charged one month before the expiry date. I contacted them through the chat and they went straight to the point and were very fast. They sent me the link to cancel the charge, and I will be refunded within 7 working days. This does not mean they are not good. The support was great, and I just wanted to share what happened. I still recommend them, but the early charge is the reason for 4 stars.
Hi, Thank you for taking the time to share your experience and for your honest feedback. We're glad to hear that our support team was able to assist you quickly and efficiently through chat. It's great to know that your concern was addressed promptly, and that we could provide the information needed to cancel the charge and arrange a refund. We also appreciate your comments regarding the renewal timing. Customer feedback is invaluable in helping us improve our services and processes. Thank you for your recommendation and for recognizing the efforts of our support team. We truly appreciate your trust in one.com.