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Klantervaringen

Reviews van klanten

34 reviews voor je gekozen score

Wissen
Hossein SoleimaniKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

amazing customer service

MARKTWIN! thank you for the support! you solved my problem :)

Reactie van het bedrijf op Trustpilot

Hi Hossein, Thank you so much for your kind feedback!  We're delighted to hear that Marktwin was able to resolve your issue and provide you with the support you needed. We'll be sure to share your appreciation with him. Thank you for choosing one.com!  Best regards, Shravan, one.com

Thomas BindzusKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

I got stuck in my DNS configuration…

I got stuck in my DNS configuration very late in the evening, and MARKTWIN was very helpful. He helped me through so the NS records will be updated correctly tomorrow.

Reactie van het bedrijf op Trustpilot

Hi Thomas,  Thank you for sharing your experience!  We're delighted to hear that Marktwin was able to guide you through your DNS configuration, even late in the evening. It's great to know you felt supported and that your NS records are on track to be updated correctly. We'll be sure to pass your kind words on to Marktwin. Thank you for choosing one.com!  Best regards, Shravan, one.com

Maksim VakulenkoKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

Denn is wonderfull customer…

Denn is wonderfull customer representative, very nice and helpfull!

Reactie van het bedrijf op Trustpilot

Hi Maksim,  Thank you so much for your lovely feedback! We're happy to hear that Denn provided you with such friendly and helpful service. We'll make sure your kind words are passed along to Denn. Thank you for choosing one.com! Best regards, Shravan, one.com

Elles VeldhuisKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

The problem with my verification was…

The problem with my verification was solved quickly (on Sunday!) and my website and mailadres are now online again!

Reactie van het bedrijf op Trustpilot

Hi Elles,  Thank you for your review.  We're glad to hear that your verification issue was resolved quickly, even on a Sunday, and that your website and email are back online. Your satisfaction means a lot to us, and we're always happy to help. Thank you for choosing one.com!  Best regards, Shravan,  one.com

TedKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

Excellent support from Navea and Marktwin – even on a Saturday!

I had a very positive experience with one.com's customer support. I contacted their live chat on a Saturday, outside normal business hours, and was pleasantly surprised by how quickly I was connected to an agent. Both Navea and Marktwin were professional, friendly and very helpful in resolving an issue with access to an important email account. They guided me through the troubleshooting process step by step, and I was able to regain access to the email account. It's reassuring to know that reliable and knowledgeable support is available even during the weekend. Excellent customer service. Thank you, Navea and Marktwin!

Reactie van het bedrijf op Trustpilot

Hi Ted, Thank you for your wonderful feedback. We're delighted to hear that you had such a positive experience with our customer support team. It's especially rewarding to know that Navea and MARKTWIN were able to assist you quickly and professionally, even outside normal business hours. We understand how important access to email accounts can be, so we're pleased that they were able to guide you through the troubleshooting process step by step and help you regain access successfully. Providing reliable, knowledgeable support whenever our customers need it is exactly what we strive for. We'll be sure to share your kind words with both Navea and MARKTWIN. They’ll be thrilled to know that their assistance made such a positive difference. Thank you for choosing one.com. Best regards, Jenalynne / one.com

Ahmed ChaabanKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

Snabb och personlig hjälp

Jag hörde av mig till one.com för att ändra mitt abonnemang och fick snabbt svar av Max. Han förklarade tydligt vad som behövde göras och hittade en lösning som passade mig. Jag uppskattar verkligen den personliga servicen. Tack, Max!

Reactie van het bedrijf op Trustpilot

Hej Ahmed, Tack snälla för din fina recension. Happy to help! Skönt att vi kunde reda ut ärendet och komma fram till en lösning. Om du skulle behöva mer hjälp framöver, tveka inte på att återkomma till mig så hjälper jag dig. Önskar dig en underbar dag! Vänliga hälsningar, Max / one.com

Frederik SchrammKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

Just had a great customer support…

Just had a great customer support experience with great patience I was helped on 3 different problems on 2 different domains by MARKTWIN (the support persons alias). All my problems were resolved without having to deal with bots and I can go to bed happy now =) Thanks again, Mark!

Reactie van het bedrijf op Trustpilot

Hi Frederik, Thank you for your wonderful feedback. We're delighted to hear that MARKTWIN was able to help you with not just one, but three different issues across two domains. Providing patient, thorough, and effective support is what we strive for every day, so it's fantastic to know that all your concerns were resolved successfully. We're especially pleased to hear that you received direct assistance and could end your day with everything sorted out and peace of mind. 😊 We'll be sure to share your kind words with MARKTWIN. He'll be thrilled to know that his support made such a positive difference. Thank you for choosing one.com, and sleep well knowing your domains are in order! Best regards, Jenalynne / one.com

Martine MKlantervaring
★ ★ ★ ★ ★
5/5Geïmporteerd van Trustpilot ↗

easy

Easy to work with, and a great staff that will help you 24/7 :)

Reactie van het bedrijf op Trustpilot

Hi Martine, Thank you for your wonderful feedback. We're delighted to hear that you find one.com easy to work with and that our team has been there to help whenever needed. Providing friendly, reliable, and accessible support 24/7 is what we strive for every day, so it's fantastic to know that your experience has been such a positive one. Your kind words mean a great deal to us. Thank you for choosing one.com. 😊 Best regards, Jenalynne / one.com

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Web hosting

4 pakketten

Prijzen en specificaties komen van de website van de aanbieder of worden door het bedrijf aangeleverd. Bij door Hostmarkt opgezochte pakketten vermelden we de bron en controledatum. Een maandgemiddelde is geen maandelijkse facturatie. ‘Onbeperkt’ kan onder een fair-usebeleid vallen. Niet vermelde specificaties zijn niet bevestigd. Controleer vóór je bestelt de actuele beschikbaarheid, prijzen en voorwaarden op de website van de aanbieder. Je sluit je overeenkomst rechtstreeks met de aanbieder.

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